MUHAMMAD ABDULAZIZ

MUHAMMAD ABDULAZIZ

Sales Promoter | Customer Service

Pakistani National (Valid Passport)

Profile summary

Reliable Sales Promoter and Customer Service Representative with 2 years of experience across 3 organizations in the UAE. Multilingual professional fluent in 5 languages including Arabic, English, Urdu, Hindi, and Balochi. Experienced in delivering customer service, handling transactions, and supporting logistics operations within GCC settings. Committed to providing professional service and working effectively in team environments.

Career highlights

Retail Customer Support: Delivered customer service in a retail environment while managing billing, payments, and transactions accurately and efficiently at Emirates Industries.

Hospitality Guest Services: Provided professional hospitality service to hotel guests in a luxury setting while working in a team-based environment at Rixos Bab Al Bahr Hotel.

Logistics And Warehouse Operations: Coordinated shipments and managed logistics operations with attention to detail while meeting deadlines and targets across various employers.

Multilingual Communication Skills: Communicated effectively across diverse clientele using fluency in 5 languages including Arabic, English, Urdu, Hindi, and Balochi.

Key skills

ProfessionalCare & Support Customer service reliability person-centered approach ability to support vulnerable individuals compassion under pressure Physical Capability Physically fit comfortable with demanding physical tasks manual handling awareness Communication & Teamwork Fluent in 5 languages (Arabic, English, Urdu, Hindi, Balochi) excellent interpersonal skills collaborative team member Professional Qualities Reliable punctual problem-solver quick learner adaptable ability to remain calm under pressure time management Additional Skills Basic computer literacy warehouse operations logistics coordination mechanical knowledge

Professional experience

Sales Promoter & Customer Service RepresentativeAug 2026 - Present
Emirates IndustriesFujairah & Ras Al Khaimah, UAE

Managed customer service operations across retail locations, overseeing client interactions and daily sales functions.

  • Handled inquiries with patience and professionalism in a demanding retail environment.
  • Managed billing, payments, and transactions accurately and efficiently.
  • Delivered customer service while maintaining reliability and adaptability in daily operations.
Valet Parking AttendantJan 2025 - Present
Rixos Bab Al Bahr HotelUAE

Delivered guest services within a luxury hotel setting, operating as part of a team to support diverse clientele and maintain physical service standards at Rixos Bab Al Bahr Hotel in the UAE.

  • Provided direct hospitality service to hotel guests, managing vehicle handling and arrival procedures in a luxury setting.
  • Supported team members in daily operations to ensure assistance was delivered effectively to a diverse clientele.
Warehouse & Logistics SupportJan 2024 - Jan 2026
Various EmployersUAE

Coordinated shipments and managed logistics operations within structured team environments, maintaining focus on logistics execution and meeting established operational targets. Handled manual tasks and physical requirements while ensuring all shipment processes followed required standards and timelines across the operational period.

  • Coordinated shipments and executed daily logistics operations while maintaining attention to detail across all assigned tasks.
  • Maintained physical fitness and completed manual handling tasks in structured team environments to meet established deadlines.

Education

High School Certificate (Grade 12)Jan 2025
Al Manama Ajman Private School

Languages

Arabic · Fluent

English · Fluent

Urdu · Intermediate

Hindi · Intermediate